Legal
Terms of service
Last updated:
movinghouse.app is operated by GuideMode Ltd (“we”, “us”). These terms apply when you use movinghouse.app, the website and online planner (“the service”). By using the service you agree to them. If you don’t agree, please don’t use it.
Who we are
GuideMode Ltd, a company registered in England and Wales (company number 16839248). Registered office: The Old Post Office, 41-43 Market Place, Chippenham, Wiltshire, SN15 3HR, United Kingdom. Email hello@movinghouse.app.
The service
movinghouse.app lets you draw floor plans, add furniture and arrange it to check whether it fits.
- Free: one floor plan per account and up to 25 furniture items per plan, with the drawing tools, furniture import, fit warnings, share links and PNG export.
- Moving Pass: unlimited floor plans, unlimited furniture and AI auto-place while the pass is active.
We may change what’s included in the free plan in future. If we do, we’ll update these terms and never remove plans you’ve already made.
Your account
You need an account to save plans. You sign in with Google, Microsoft or an emailed link. Keep access to your email and sign-in provider secure, as anyone with access to them can sign in as you. You must be old enough to agree to these terms where you live.
Measurements are your responsibility
The planner is only as accurate as the measurements you put in, and AI suggestions can be wrong. Always measure furniture, rooms, doorways, stairs and access routes yourself before you buy, sell or move anything. We’re not responsible for furniture that doesn’t fit, moving costs or decisions you make based on a plan.
Moving Pass
- The Moving Pass is a one-off payment, not a subscription. It never renews automatically.
- It unlocks unlimited floor plans, unlimited furniture and AI auto-place for the period shown before you pay (currently 3 months). Buying another pass while one is active adds time to it.
- When the pass ends, your plans and furniture stay in your account. You can still open, view, edit, share and delete all of them. You can’t create another plan while you have one or more, add furniture to a plan beyond 25 items, or use AI auto-place until you buy another pass.
- The price is shown in the planner before you pay. Payments are processed by Stripe.
- If something goes wrong or you’re not happy, email hello@movinghouse.app and we’ll look at a refund. A refunded pass is removed. This doesn’t affect your statutory rights.
Your content
Your plans belong to you. You give us permission to store, process and display them only so we can run the service for you, including sending room and furniture details to our AI provider when you use auto-place and showing a plan to anyone with its share link when you create one.
Acceptable use
Please don’t misuse the service. That includes trying to access other people’s accounts or plans, disrupting or overloading the service, scraping it, reverse engineering it, or using it for anything unlawful.
Availability and changes
We work to keep movinghouse.app running smoothly, but we can’t promise it will always be available or error-free. We may change or stop features. If we ever close the service we’ll give reasonable notice so you can save your plans (for example, as PNG exports).
Ending your account
You can stop using the service at any time and ask us to delete your account by emailing hello@movinghouse.app. We may suspend accounts that break these terms.
Liability
The service is provided “as is”. As far as the law allows, we’re not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law.
Changes to these terms
We may update these terms. We’ll change the date at the top, and tell you in the planner if the changes are significant. Continuing to use the service means you accept the updated terms.
Contact
Questions about these terms? Email hello@movinghouse.app or write to GuideMode Ltd, The Old Post Office, 41-43 Market Place, Chippenham, Wiltshire, SN15 3HR, United Kingdom. See also our privacy policy.